What is software compatibility testing?
Software compatibility testing is done to ensure that an interactive product functions well on a diversity of different browsers, mobile devices, computers, operating systems, screen resolutions, etc… Testers verify that the product’s functional and design elements behave as expected in a large variety of different environments.
The purpose of these tests is to confirm that the product functions properly on the various platforms used by the targeted audience. The objective is to ensure that all users of the software, independently of how they are viewing/using the product, won’t encounter any issues.
Why is software compatibility testing critical for your business?
Nowadays, the technology is omnipresent in our lives. Whether it is on a smartphones in the subway, on their computer at work or in the comfort of their home, in front of their laptop or tablet, users consult a tremendous amount of content on technologic platforms. With multiple platforms come multiple resolutions and multiple operating systems. Since companies are more and more aware of this reality, they all work at providing the best experience for as many users as possible. If you want to break into a market, you need to match or exceed the quality level of said market.
The way to keep these users happy is to ensure that the product they want to use works on the platform on which they plan to use it. For example, when testing a responsive website, compatibility testing should be performed on a wide variety of desktop browsers and mobile devices, to ensure that the site is properly displayed on different screen resolutions and to ensure that everything remains functional, even on older browsers (ex.: the dreaded IE8).
Another good example of compatibility tests is when testing an Android application supporting an operating system of 4.0 and up. It is extremely important to tests the low-end and the high-end devices included in this OS range, since the same experience should be accessible for a user accessing it on a Samsung Galaxy S3 (OS 4.0) and for a user accessing it on a HTC One M8 (OS 5.0.1). There should be no discrimination when it comes to charming new users. The more customers the better!
How can we help?
While any company can run tests on a few devices by asking their employees to spend some time trying the product on their personal device or by using virtual machines to test various browsers, it is extremely costly to purchase every new tablet and mobile handset on the market. This is where we come into play.
One of our top priorities is to maintain a wide variety of mobile devices and operating systems to make sure that every possible real-life scenario is covered. We also have a computer for every browser version, once again, to guarantee a real-life simulation. We do not believe in virtual machines or simulators. They are great tools to help developing products, but they often generate behaviors that cannot be observed on real platforms. You don’t have to buy every device as soon as it hits the market. We do it for you.
Furthermore, experience helps us learn. The majority of our team members have over 10 years of experience in compatibility testing. We know what generally causes abnormal behaviors on various platforms and we’ll make sure to try it during our testing sessions. Give us a call and we’ll discuss how to make your project 100% ready for all those potential users out there!